Make AI Useful for Your Small Business
Learn practical AI for your small business in this beginner-friendly online seminar, with examples covering customer enquiries, social posts and proposals.

About this session
This practical, beginner-friendly seminar starts with what you already know: your customers, your business and the way you like things done. You’ll learn how to share that knowledge with AI so its answers become more useful and sound more like you.
We’ll work through four simple steps: understanding the people involved, explaining your business, showing how you do a task, and bringing those pieces together into instructions you can use again.
Using everyday examples such as answering customer enquiries, planning social media posts and preparing proposals, we’ll explore how to get useful help while keeping your own judgement at the centre.
Who it’s for
Aspiring entrepreneurs and early-stage business owners who want a simple, practical introduction to using AI in their business.
What you’ll take away
- Choose one everyday business task where AI could help.
- Explain who their customers are and what those customers need.
- Write a short introduction to their business to reuse when asking AI for help.
- Give clear instructions and examples of what a good result looks like.
- Check and improve an answer before putting it to use.