Privacy Policy

1. Introduction

LeverageAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and AI chatbot services.

2. Information We Collect

2.1 Personal Information

When you use our AI chatbot, we collect:

• Name: To personalize your experience and communications
• Email Address: For marketing communications, follow-ups, and CRM purposes
• Company Name: To understand your business context (optional)

2.2 Conversation Data

We record and store all conversations with our AI chatbot, including:

• Messages you send to our AI assistant
• AI-generated responses
• Timestamps and conversation duration
• Topics and questions discussed

2.3 Automatically Collected Information

• IP address and general location
• Browser type and device information
• Pages visited and interaction patterns
• Referral source

3. How We Use Your Information

We use the collected information for the following purposes:

• Marketing: To send you information about our services, AI insights, and industry updates
• Sales and CRM: To follow up on your inquiries and provide personalized service offerings
• Service Improvement: To analyze conversation patterns and improve our AI chatbot
• Training: To enhance our AI models and response quality
• Analytics: To understand user needs and optimize our services
• Legal Compliance: To comply with applicable laws and regulations

4. Data Storage and Security

Your data is stored securely in our database systems. We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls and authentication measures
• Regular security assessments and monitoring
• Secure cloud infrastructure

5. Data Sharing

We may share your information with:

• Service Providers: Third-party services that help us operate our platform (e.g., cloud hosting, AI providers)
• Business Partners: With your consent, for relevant service offerings
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications
• Portability: Request your data in a portable format

To exercise these rights, contact us at legal@ailevrg.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. You can control cookie preferences through your browser settings.

8. Data Retention

We retain your personal information and conversation data for as long as necessary to:

• Provide our services and maintain our relationship
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our AI services through historical analysis

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: legal@ailevrg.com
Website: ailevrg.com