Investigate recurring defects
The same defect keeps appearing. Compare affected batches, inspection results and process changes to give the engineer a starting point.
What it needs
- Data to start with
- Inspection records, batch traceability, process settings and non-conformance reports.
- A focused pilot
- One product family and one recurring defect, checked against past investigations.
- Your team’s role
- Quality engineers establish the root cause and approve corrective action and product release.
- What we would measure
- Time spent gathering evidence, investigation completeness and repeat defects.
