Terms of Service

1. Acceptance of Terms

These terms cover use of the LeverageAI Ltd website and free tools, and summarise our service arrangements. A separately agreed proposal or service contract defines the scope, price and delivery terms of paid work and takes precedence for that engagement.

2. Workshops and Booking

We discuss workshop pricing on the free 15-minute fit call and confirm the fee before you book. Travel for on-site delivery is charged separately. Attendance is agreed to suit the business, with eight people or fewer recommended to support participation.

The first step is a free 15-minute fit call. Booking that call does not commit you to a paid workshop. If you proceed, we agree a workshop date and issue the invoice. The workshop report follows about ten calendar days after the session, with a review call afterwards. There is no obligation to commission implementation.

3. Implementation and Scope

Custom projects are scoped and priced individually. We aim to agree the price before the project starts using the workshop findings. The 90-day project includes initial analysis and Value Stream Mapping before coding or implementation. We design a feasible future state and agree it as the delivery goal.

Work outside the agreed scope requires a separate quote. Our implementation guarantee applies to the agreed scope: if we take longer than agreed to deliver it, we keep working to complete it at no extra cost. The 90-day delivery goal is not a promise that you will recover your full investment within that period.

4. Maintenance and Hosting

Ongoing maintenance is available for custom implementations, with options for enhancements and AI advisory support. The scope and commercial terms are agreed for your project. Hosting by LeverageAI carries an additional cost. Ending maintenance does not remove your right to use, modify or host the delivered system.

5. Free Tools and Website Use

The free tools provide structured prompts, indicative calculations and planning guidance based on your inputs. They are not a substitute for examining the actual workflow, validating assumptions and assessing your project requirements. Results are not a guarantee of financial or operational performance.

Use the website lawfully, provide accurate information and do not attempt unauthorised access, introduce malicious code or interfere with the service. You may use downloaded tool reports for your business planning and share them with your team.

6. Intellectual Property

Website content, branding and reusable LeverageAI frameworks remain the property of LeverageAI or their respective owners. This does not mean LeverageAI owns the custom source code delivered to a client.

Clients own the custom source code built for their business and may host it themselves or with another provider. LeverageAI retains its reusable architectural frameworks and general know-how. Clients may continue using and modifying the delivered system, including embedded LeverageAI frameworks, without an ongoing licence fee after maintenance ends. The project agreement records the applicable rights and any third-party components remain subject to their own licences.

7. Privacy and External Services

Our Privacy Policy explains how we handle enquiries, newsletter signups, tool answers and website data. Downloading a PDF sends tool answers to our server, and we keep a copy. Submitting a tool enquiry also sends your contact details and links them to your report.

Google Calendar handles external appointment booking. Lean AI purchases are made through Amazon. Those providers apply their own terms to the services you use with them.

8. Service Commitments and Responsibility

We do not promise uninterrupted or error-free access to the public website or free tools. Paid service commitments, including the implementation guarantee, are governed by the agreed engagement terms and are not excluded by this website availability statement.

Nothing in these terms excludes rights or liability that cannot lawfully be excluded. Responsibilities and any agreed limits of liability for paid work are set out in the relevant service contract.

9. Changes to These Terms

We may update these website terms and will change the revision date when we do. Changes to this page do not automatically amend an existing signed project agreement.

10. Contact Information

For questions about these terms, email legal@ailevrg.com.